All of this ignores the very basic and even more obvious fact that CCP only responds to bad PR and players unsubbing. They simply ignore everything else, because, as Torfi put it, they think players don't do game design. On top of this, they're very idiosyncratic and there is a lot of evidence that the Icelandic culture whence they come is one that tends to enforce the mentality of ignoring criticism and pushing on regardless.
The current CSM, as well as CSM5 would have been mostly ineffectual had it not been for 2010's :18months: summer of rage and this year's Incarnagate.
you bald little sex god
Ban the bots!