I don't need IT, ipads fuck ralara every day (IT thread)

[Ralara]

ITIL Foundations course felt like a foreign language class. Simple concepts hidden behind an absolute butchering of the English language. I assume so you have to take the courses to pass the exams.

That said, we all know common sense is not common, so sacking all the dummies is a pipedream. Better to embrace the overhead than deal with the average drone/IT worker trying to figure out the best way on their own imo

(and yes, I am on the management path. Lol. Although via the data center, not the service desk thank god)

ITIL is evil and must be stopped.

I like their pamphlets, especially Visible Ops.

I like JW pamphlets but i don't subscribe to them :-)

My beef with ITIL is that every compny i've worked for doesn't seem to understand you're not meant to copy and paste it word for word. The SD manager /can be/ te same person as the change manager for example. Especially in smaller IT deoartments.

ITIL does make a kind of logical sense but only in the abstract. Applying it verbaitum to a department is dumb.

Also it 'gets' in the way. Someone wants a new network cable installing ? It shouldn't be. 2 or 3 week process with sign off on 3 levels. Grr.


Sent from my heart with all of my love using Ralatalka

[Itiken]

I am watching IT crowd again and thinking of you all. Much lols are being had!

It may just be me, but the IT crowd hits my uncanny valley and have to turn it off.

[smagd]

PHP bashing is too easy.

No, the problem results because lowercase i (in most languages) and uppercase I (in most languages) are not actually considered to be the upper/lower variant of the same letter in Turkish.

In Turkish, the undotted ı is the lowercase of I, and the dotted İ is the uppercase of i. If you have a class named Image, it will break if the locale is changed to turkish because class_exists() function uses zend_str_tolower(), and changes the case on all classes, because they are supposed to be case insensitive.

[Daneel Trevize]

zend_tolower() uses _tolower_l() on Windows and tolower() on other oses. _tolower_l() is not locale aware. tolower() is LC_CTYPE aware.

Herp fucking derp

[Itiken]

Synaptics have updated their driver framework so the ever-so handy "when i plug ina mouse, disable the trackpad or people go mental" feature is no-longer in the GUI
You can of course enable it in the registry, but i now have to push out a registry hack to 3 all my laptop users.

Group policy to the rescue, but :derp:

[Lana Torrin]

PHP bashing is too easy.

No, the problem results because lowercase i (in most languages) and uppercase I (in most languages) are not actually considered to be the upper/lower variant of the same letter in Turkish.

In Turkish, the undotted ı is the lowercase of I, and the dotted İ is the uppercase of i. If you have a class named Image, it will break if the locale is changed to turkish because class_exists() function uses zend_str_tolower(), and changes the case on all classes, because they are supposed to be case insensitive.

Then fix it.

[Liare]

PHP bashing is too easy.

No, the problem results because lowercase i (in most languages) and uppercase I (in most languages) are not actually considered to be the upper/lower variant of the same letter in Turkish.

In Turkish, the undotted ı is the lowercase of I, and the dotted İ is the uppercase of i. If you have a class named Image, it will break if the locale is changed to turkish because class_exists() function uses zend_str_tolower(), and changes the case on all classes, because they are supposed to be case insensitive.

Then fix it.

you cant fix something that is broken by design.

[firefoxx80]

Spent an hour today manually deleting courses out of our VLE. Tomorrow I have to spend another hour DU'ing the fuck out of the disk, finding large files, then phoning up the owner (who might not be the owner) and asking them politely if they'd delete their files. FML

[IceBlock]

Can anybody recommend me a good IDS, aswell as a Dashboard. What I mean by dashboard is something that provides me near realtime statistics.

Like this mothafucka panel

[omeg]

I remember my days in localization and internationalization engineering. Turkish was a great language to test software with.

[Liare]

it has that odd mix of characters, drawing from the "traditional" western alphabets as well as the Cyrillic and middle eastern ones.

meaning you are fairly likely to identify any places where the programmers went "we speak english, so everybody else does too" retard. (substitute english for indian these days. YMWV)

[Raine Woot]

I was going through the random photos I've taken with my phone and thought I might share my work-related computer ones. Occasionally this job has me in stitches.

Be warned, I'm much too lazy to resize them all.

  Spoiler:

This is official stuff seen by a few people outside our department, and this is the sort of thing I'm never surprised to see.


Reminds me of a civic with a bigass exhaust pipe bolted on and nothing else.


Damn it if we didn't all cherish that Bieber cd.


'budge' was covered with a sticker.


Keep fighting the good fight.


Oooh yeah baby, rub me the right way. I made that report, would scarcely believe it if I hadn't tested for myself.


The whole department was busting a gut over this. Sadly I wasn't there to hear them ask the customer why he did it, though the answer was "That's what the youtube video said to do."


That is my main station I use constantly. Cleaned it up, still working a month later 8)


This was today. The owner was next to me when I opened it up, was relieved to see he couldn't help laughing either or I would've felt rude.

[Liare]

that one with all the snakey powercables, does my eyes spy a fujitsu siemens Scaleo case?

[Zekk Pacus]

It's definitely one of the big ODMs, FS or HP or someone. I love rigs like that, I've seen a few of them.

'I put this bigass graphics card into this case and now it keeps dying, why is that?'

[fng]

Second pic made me think about Chtulhu.

[Raine Woot]

Yeah, was an HP. We get so many of those, worst possible thing to work in and they eat motherboards and power supplies like nobody's business. Upgrading them is tempting fate, not to mention a bad investment. I don't remember specifics but that looks to be a non-stock CPU cooler as well, adding overclocking to the mix doesn't seem like too much of a stretch.

[Liare]

Yeah, was an HP. We get so many of those, worst possible thing to work in and they eat motherboards and power supplies like nobody's business. Upgrading them is tempting fate, not to mention a bad investment. I don't remember specifics but that looks to be a non-stock CPU cooler as well, adding overclocking to the mix doesn't seem like too much of a stretch.

at least there's a upgraded PSU on it, most of the "we-build-shitty-oem-kit" companies put out reference spec boards these days so the mainboard, while not fantastic, is not as shit as the gigabyte boards of old.

[Ruri]

Anyone have a good anecdotal way to explain how VMs work to idiots? My department's going nuts with MacBooks but we need Win7 for one single application that was written by a previous IT manager, and also the fact that Macs can't see some Outlook calendars and MS is apparently like "lol I dunno bro" about it.

So I'm putting Parallels and clean Win7 installs on these machines, but I have a very hard time explaining to them why, for instance, connecting to a VPN through Win7 does not allow the Mac to use the same connection, or why they have to tell Parallels to connect to a USB drive if they want to see it in Win7. One of these people also complained to me that they couldn't transfer files from their Mac to a separate PC, and it turned out that they just strung a USB cable from one computer to the other and expected, I don't know, faeries to magic the data across.

So, FHC, what metaphor can I use to help them understand? I'm usually a p. good interpreter but I haven't really been able to crack this nut.

[Joe Appleby]

Anyone have a good anecdotal way to explain how VMs work to idiots? My department's going nuts with MacBooks but we need Win7 for one single application that was written by a previous IT manager, and also the fact that Macs can't see some Outlook calendars and MS is apparently like "lol I dunno bro" about it.

So I'm putting Parallels and clean Win7 installs on these machines, but I have a very hard time explaining to them why, for instance, connecting to a VPN through Win7 does not allow the Mac to use the same connection, or why they have to tell Parallels to connect to a USB drive if they want to see it in Win7. One of these people also complained to me that they couldn't transfer files from their Mac to a separate PC, and it turned out that they just strung a USB cable from one computer to the other and expected, I don't know, faeries to magic the data across.

So, FHC, what metaphor can I use to help them understand? I'm usually a p. good interpreter but I haven't really been able to crack this nut.

I am not a pro nor do I totally understand VMs etc, but I also use metaphors heavily to explain computer stuff to people. Maybe try this: the VM is like a subrenting company on your companies lot. You can send them something like a new handbook for a machine both of you use, but company procedures being different, they can't work with it immediately. You gave it the same person with the same title, but he does something different there (USB cable file transfers). And them using your phone line is off the question anyway (VPN).
Not sure if that would work, but might as well be worth it. I don't try to fit my metaphors 100%, but close enough so results are the same. If it gets misunderstood, it always help to make it sound REALLY complicated then. Also why not run the program in wine or some other windows emulator?

[erichkknaar]

Anyone have a good anecdotal way to explain how VMs work to idiots? My department's going nuts with MacBooks but we need Win7 for one single application that was written by a previous IT manager, and also the fact that Macs can't see some Outlook calendars and MS is apparently like "lol I dunno bro" about it.

So I'm putting Parallels and clean Win7 installs on these machines, but I have a very hard time explaining to them why, for instance, connecting to a VPN through Win7 does not allow the Mac to use the same connection, or why they have to tell Parallels to connect to a USB drive if they want to see it in Win7. One of these people also complained to me that they couldn't transfer files from their Mac to a separate PC, and it turned out that they just strung a USB cable from one computer to the other and expected, I don't know, faeries to magic the data across.

So, FHC, what metaphor can I use to help them understand? I'm usually a p. good interpreter but I haven't really been able to crack this nut.

I dunno about metaphors, but this video is p. good for the basics:



Can't help you with non computer savvy people who think it all works with magic pixie dust though. There really should be at least a basic license to use a computer.