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Type: Posts; User: gtphanta

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  1. Replies
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    Stop using Arcserve. Seriously. We recently...

    Stop using BackupExec.
    Seriously.
    We recently have, and deployed Arcserve, it's fucking wonderful, and has sane licensing. 400 per CPU you are backing up, doesn't care if it's exchange,...
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    Firstly, We have sufficient, but we have...

    Firstly,



    hi

    welcome to IT infrastructure.

    Name me one single company that has "sufficient" (and by that, I mean, no space storage issues for the next 2 weeks lol) free disk space?
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    Just google it - our company has a script that...

    Just google it - our company has a script that launches the citrix xendesktop automatically - I wasn't involved in any of it so I can't tell you the exact app etc. but we do it (might even just be a...
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    Helpdesk: Have you rebooted it yet? User: Yes,...

    Helpdesk: Have you rebooted it yet?

    User: Yes, I've rebooted it twice and restarted it once.
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    aabbbcdddeef Where: aa = brand (we have 2...

    aabbbcdddeef

    Where:
    aa = brand (we have 2 companies owned by the group)
    bbb = city
    c = not too sure but it's normally a "W" Edit: (Sorry, I worked out - this is W for Windows)
    ddd = server...
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    I know the correct answers, but its very...

    I know the correct answers, but its very difficult to actually have that conversation, when I'm just thankful I have a job atm. And I don't speak well "in the moment" (am much better via email when...
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    While we're ranting about stuff going on... I...

    While we're ranting about stuff going on... I need to vent.

    (as stated before I work on a helldesk)
    Our team has had no mangler for 2.5 months (well truth be told he disengaged about 2 months...
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    Truth of the matter, is that for a hell desk, the...

    Truth of the matter, is that for a hell desk, the users are the affect, not the cause. The cause of most of our stress is either poor process, shitty hardware/software, lack of resources (sure 4...
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    yep, for some reason the "Deleted Items" is very...

    yep, for some reason the "Deleted Items" is very often used as some kind of Mail Archive to store valuable emails. Then Outlook decides to clear emails older than x days and we get calls saying...
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    We've had users who threw their 3G USB Dongle...

    We've had users who threw their 3G USB Dongle away because it stopped working, including company simcard.
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    SCCM Arrrggg We implemented it - and in theory...

    SCCM Arrrggg

    We implemented it - and in theory it works awesome, but in practice we've had users who never get the software installed on their pc's, and you can never tell when something is going...
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    I work on a hell desk as a "Senior Service Desk...

    I work on a hell desk as a "Senior Service Desk Analyst" - which doesn't mean I have any extra authority, or get paid any more - it just means I'm the one responsible for actually making things...
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    Haha, I deleted a network account the other day,...

    Haha, I deleted a network account the other day, trying to disconnect the mailbox to connect to another account. Problem is, we used to use Exchange 2003, and in that version, if you delete the...
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